Overview
Siya Wellness ("we," "us," "our") operates this website and is based in Canada. Throughout the site, these terms refer to Siya Wellness. We provide this website, including all information, tools, and services available on it, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us (from Canada or from anywhere else in the world), you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced here or available by hyperlink. These Terms apply to all users of the site: browsers, vendors, customers, merchants, and contributors of content alike.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of them, you may not access the website or use any of our services.
Any new features or tools added to the store are also subject to these Terms. You can review the current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting changes to our website. Checking this page periodically is your responsibility, and your continued use of the site after changes are posted means you accept them.
Our store is hosted on Shopify Inc., an e-commerce platform that lets us sell our products and services to customers in Canada and, as we expand, internationally.
Eligibility and Account Use
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given consent for a minor dependent to use this site. Purchases made through our website are for personal use only and are not intended for resale without our explicit authorization.
You may not use our products for any illegal or unauthorized purpose, and you may not, in using the Service, violate any laws applicable in your jurisdiction (including intellectual property and export control laws). You must not transmit worms, viruses, or any code of a destructive nature. Any breach of these Terms will result in immediate termination of your access to the Service.
General Conditions
We reserve the right to refuse Service to anyone for any reason, subject to applicable law.
Your content (not including payment information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform to the technical requirements of connecting networks or devices. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings in this agreement are for convenience only and do not limit or affect these Terms.
International Sales
As we expand beyond Canada, the following applies to customers ordering from other countries:
Currency and pricing. Prices are listed in the currency shown at checkout. If you are purchasing from outside that currency's home market, your card issuer or payment provider may convert the charge at its own exchange rate, and may apply a foreign transaction fee. We are not responsible for these conversion costs or fees.
Duties, taxes, and customs. International orders may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs authority before ordering.
Shipping and delivery. International shipping times are estimates only and may be affected by customs processing, which is outside our control. Some products may not be available for shipment to certain countries due to regulatory or shipping restrictions.
Export compliance and restricted destinations. You agree not to use, export, or re-export any product purchased from us in violation of Canadian export control laws or the trade sanctions and export laws of any other applicable jurisdiction. We reserve the right to refuse or cancel orders to any country, region, or party subject to Canadian or other applicable trade sanctions.
Local consumer protection laws. Nothing in these Terms is intended to override any consumer protection rights that cannot lawfully be waived under the mandatory law of your country of residence. Where such mandatory rights apply, they take precedence over any conflicting provision here.
Modifications to Services and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice, and we are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Products and Services
Certain products may be available exclusively online and in limited quantities, and are subject to return or exchange only according to our Return Policy.
Health and medical disclaimer. The information on this website is for general informational purposes only and does not constitute medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional for any health concerns or before making decisions related to your health or treatment. Individual results may vary. Please review product ingredients carefully for potential allergens or sensitivities before use, and note that ingredient regulations and permitted health claims may differ by country.
We make every effort to display product colours and images accurately, but we cannot guarantee that your device's display will render colour accurately.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction, on a case-by-case basis, and to limit quantities offered.
Accuracy of Billing and Account Information
We reserve the right to refuse any order. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order, including orders placed under the same account, payment method, or shipping/billing address.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update it (including email address and payment details) so we can complete transactions and contact you as needed.
Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we will not have any liability for them.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. As we serve customers internationally, your information may be processed and stored outside your country of residence, including in Canada. We handle Canadian customer data in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and where applicable, we take steps to meet the requirements of other privacy regimes (such as the GDPR for customers in the EU/UK) as described in our Privacy Policy.
Errors, Inaccuracies, and Omissions
Our site or Service may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct these, and to change, update, or cancel orders based on inaccurate information, at any time without prior notice, including after an order has been submitted.
Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, and we do not warrant that results obtained from the Service will be accurate or reliable. We make no guarantees regarding specific results or benefits from using our wellness products, as individual experiences vary.
To the fullest extent permitted by applicable law, Siya Wellness and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors are not liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, or replacement costs. This limitation applies only to the extent permitted by the mandatory law of your jurisdiction.
Intellectual Property
All content on this site (text, graphics, logos, images, audio clips, digital downloads, and data compilations) is the property of Siya Wellness or its content suppliers and is protected by Canadian and international copyright laws. The compilation of all content on this site is the exclusive property of Siya Wellness.
Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflict of law principles, and any dispute arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Ontario, Canada. This does not deprive you of any mandatory consumer protections you are entitled to under the law of your own country of residence, where applicable.
Changes to Terms of Service
You can review the current version of these Terms at any time on this page. At our sole discretion, we reserve the right to update, change, or replace any part of these Terms by posting changes to our website. Checking this page periodically is your responsibility, and continued use of the site after changes are posted constitutes acceptance of those changes.
Contact Information
Questions about these Terms of Service should be sent to care@siyawellness.com.
